The Difference
We know that exceptional customer service can be hard to find these days, but we believe it’s essential to our success. At Lerner and Pooch, we are committed to offering the gold-standard of customer support at every step of your journey with us.
Whether you have a quick question, need advice, or want follow-up guidance, our friendly team is always ready to assist. No question is too small or too silly, because your peace of mind and your dog’s happiness are our top priorities. Rest assured that we’ll go above and beyond to ensure your experience with us is nothing short of amazing.
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Your questions and concerns are important to us, and we know that timely support can make all the difference in training. That’s why we offer a guaranteed 24-hour or less response time, ensuring you’re never left in the dark. Your pet family can count on us to respond to any inquiries you might have, and most of the time, you’ll get an answer within just a few hours. We’re here to support you throughout the lifetime of your pooch, making sure you always feel empowered and confident in handling your furry companion(s).
Our all-inclusive package goes beyond basic training to address all aspects of your dog’s well-being and behavioral needs. We focus on resolving the root causes of any issues, not just the symptoms. By doing this, we help you develop a well-rounded and well-behaved companion who is a joy to live with.
The Guarantee
From teaching obedience to tackling more complex behavioral challenges, we’ve got you covered. This comprehensive approach ensures that your pooch not only learns to listen and follow commands but also becomes more calm, confident, happy, and well-adjusted for life. As long as your dog is part of your family, we’re here for you. Our lifetime guarantee means that we’ll provide ongoing support for your companion, whether through phone, email, or in-home touch-ups.
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This isn’t just a one-time training session—we’re committed to long-term results. If new behavioral challenges arise or if your pooch needs a refresher down the road, we’ll be there to ensure your dog stays on the right track. Our goal is to create lasting change that benefits both you and your pet for years to come.
We are confident that our training methods will work for you, which is why we offer a satisfaction guarantee. Whether you’re a first-time dog owner or have worked with trainers before, our approach will be the last one you’ll ever need.
We make sure that every client and every pet completes our program happy and satisfied. If for any reason you’re not completely thrilled with the progress your pooch is making, we’ll work with you to find a solution until you are. Your success is our success!
About
Lerner and Pooch is a top tier in-home training service specializing in behavior modification and training for small breeds. We understand that every family is unique, and so is each pet. Our in-home training programs are specifically designed to create a calm and structured environment, where we work alongside you to set clear boundaries and guidelines.
By establishing your leadership in a way that your dog understands, you help build their confidence in you, leading to better behavior both at home and in public. This tailored approach not only ensures that your pooch learns at their own pace, but it also strengthens the bond between you and your pet, fostering a relationship built on trust and respect.